Answering Services: What Business Owners Should Know Many businesses today are looking for ways to lower their cost of operation. One way of accomplishing this is foregoing non-essential expenses. However, one aspect of any business that is hard to economize is the amount spent on a receptionist. A receptionist is integral to any well-run business and it is difficult to do without one. Employing one at minimum wage will cost you a monthly total of $1200 upwards. What could save you from spending all this money is contracting an answering service company. Highlighted below are a few tips to help you get a better understanding of answering service pricing. Contracting an answering service provider should be considered an investment. It is essential to consider the initial cost. Answering service companies will charge you a setup fee. The fee may be upwards of $15, but this hinges on the particular company. The setup fee is irrespective of the size of your business. Large and small businesses tend to be charged alike. Next on your list of considerations should be the answering service cost. The cost of the service generally varies depending on the answering service provider. The total cost will be determined by the type of package you choose. The common thread between many companies is that they all have a set standard monthly fee. Referring back to the monthly fee will give you an indication of how much it will cost to use the service. The fee can be as little as $19 per month to cover a certain number of calls.
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It is necessary to consider additional features when discussing answering service pricing. A unique forwarding number is a good example. Answering service providers generally have their own selection of numbers from which you can choose from. Generally, purchasing a number will cost you from $10 upwards. Additionally, there are charges levied for taking and delivering messages. Usually the average minimum for this is $5 a month.
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It is important to understand the packages available to suit different customer preferences. Packages offered are customized to fit the needs of the client. This includes considerations such as the volume of calls a company receives to whether the contract is monthly or long-term. Contracts on a month to month basis tend to be more expensive in the long run. Longer contracts are ideal for larger businesses as they are cheaper and work especially well when you trust the answering service provider. Answering service pricing will be affected by call charging. Calls can either be charged per call or per minute. Your preference here will rest on the type of calls you generally receive. It would be wiser to opt for the per call option if you generally receive longer phone calls. $0/45 is the average call rate charged per call but per minute calls may be charged at $0.78 for every minute. The above information should give you a better picture of how answering service pricing works.

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